Terms Of Service

This website is operated by Trenqor (“we”, “us”, “our”).
By visiting our website or purchasing from us, you agree to be bound by these Terms of Service (“Terms”), together with our Privacy Policy and any other policies referenced on this site.

If you do not agree to these Terms, you must not use our website or services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products to you.

Eligibility & Use of Website

By using this website, you confirm that:

  • You are at least 18 years old, or using the site with permission of a parent or legal guardian.
  • You will not use our products or services for any unlawful purpose.
  • You will not attempt to damage, hack, or interfere with the website or its security.

We reserve the right to suspend or terminate access if these Terms are breached.

Products, Descriptions & Availability

All products are subject to availability.
We reserve the right to:

  • Limit quantities sold
  • Change product descriptions or prices at any time
  • Discontinue products without notice

We make reasonable efforts to display product colours and images accurately, but we cannot guarantee exact colour representation on all devices.

Prices & Payment

Prices are shown in GBP and may change at any time without notice.

We reserve the right to refuse or cancel any order, including orders that appear to be placed by resellers or distributors.
If an order is cancelled, any payment taken will be refunded.

Delivery & Returns

Delivery times are estimates and not guaranteed.

Returns and refunds are handled in accordance with our Returns Policy and your statutory rights under UK consumer law.

Nothing in these Terms affects your legal rights under the Consumer Rights Act 2015 or other applicable UK consumer protection laws.

Account & Billing Information

You agree to provide accurate, complete, and current purchase and account information.
Failure to do so may result in delayed or cancelled orders.

Third-Party Tools & Links

We may provide access to third-party tools or links.

We are not responsible for:

  • Third-party content
  • Third-party websites
  • Any loss or damage arising from third-party services

Use of third-party services is at your own risk.

User Content & Feedback

If you submit reviews, comments, or feedback, you grant us permission to use, reproduce, and publish such content for business purposes.

You agree not to submit content that is:

  • Unlawful, abusive, or defamatory
  • Infringing on intellectual property rights
  • Misleading or harmful

Personal Data

Your personal data is processed in accordance with our Privacy Policy and applicable UK data protection laws, including UK GDPR.

Errors & Corrections

We reserve the right to correct any errors, inaccuracies, or omissions relating to product descriptions, pricing, or availability at any time.

Prohibited Use

You must not use the website to:

  • Break any laws or regulations
  • Infringe intellectual property rights
  • Upload malware or harmful code
  • Collect or misuse personal data

We reserve the right to terminate access for prohibited use.

Disclaimer of Warranties

Our website and services are provided on an “as available” basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free
  • Information provided will always be complete or current

Limitation of Liability

To the fullest extent permitted by law, Trenqor shall not be liable for indirect, incidental, or consequential losses.

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Any liability that cannot be excluded under UK law

Indemnity

You agree to indemnify Trenqor against claims arising from your breach of these Terms or misuse of the website.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid.

Termination

These Terms remain effective unless terminated by you or us.

We may terminate access if you breach these Terms.

Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and Trenqor.

Governing Law

These Terms of Service shall be governed and construed in accordance with the laws of England and Wales.

Changes to These Terms

We may update these Terms at any time.
Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

Contact Information

For questions about these Terms, contact us at:
📧 trenqoruk@gmail.com